FAQs

* COVID-19 RELATED UPDATES ARE BELOW IN ALL CAPS *

*PLEASE ALLOW FOR 3-7 DAYS TO PROCESS YOUR ORDER IN CASE OF ANY BACKUPS AT MY FAMILY-RUN SHIPPING FACILITY. THEY ARE DOING THEIR ABSOLUTE BEST TO OPERATE AT NORMAL TURNAROUND SPEEDS.

*CONSIDER USING FEDEX AND OR EXPEDITING YOUR ORDER. TIME SENSITIVE ORDERS PLEASE EMAIL INFO@HEADREGAL.COM AND WE CAN QUOTE NEXT DAY FOR YOU.

*YOU WILL BE SENT A TRACKING NUMBER ONCE YOUR ORDER SHIPS. WE HAVE SEEN CARRIER / INTERNATIONAL CUSTOMS DELAYS DURING SHUTDOWNS BUT PACKAGES ARE MAKING THEIR WAY! WE ARE SHIPPING OUT OF LOS ANGELES, CALIFORNIA XO

THANK YOU FOR UNDERSTANDING

Please allow 24 hours to process your order, although any orders placed on a weekday before noon will go out the same day.  All orders will go out USPS Priority in the US Please allow 2-5 business days for arrival.  If you wish to expedite shipping and receive your order sooner, please contact info@headregal.com and we will make it happen for you and calculate the difference. *

All orders will go out Standard Shipping in the US.  Please allow 3-9 business days for arrival.  If you wish to expedite shipping and receive your order sooner, please contact info@headregal.com and we will make special arrangements.

All Head Regal blankets are made in super small batches, to maintain our standards of quality.  Please reach out if you don’t see what you’re looking for as sometimes we have more than what is on the site, or can special order it for you.

*NO RETURNS OR EXCHANGES DUE TO HEALTH + SAFETY REASONS

Your happiness is very important to us, so if something does not work for you just let us know. We will allow exchanges or return on all full priced items returned to us within five business days. Please email your concerns first so we can find the best solution. For obvious reasons, everything needs to remain in the packaging and be unused.

Click here for care instructions on how to wash your blankie.

We do not share or sell your information to third parties. Our website is secure and protected however, if you prefer, you may also place your order via phone or email. Should you decide to do so email info@headregal.com and we can take it from there.